Privacy Policy

Understanding How Your Information Is Used

We collect a variety of data to deliver services that are efficient, engaging, and personalized. This data includes personal identifiers such as your name, contact details, job information, and any other specifics you provide when filling out forms, registering on our platform, or contacting us directly.

In addition to this, we automatically gather technical and usage data as you navigate our platform. This includes which pages your visit, the tools or features you interact with, search inputs, and the duration of your visits. These behavioral insights enable us to refine your experience and enhance the usefulness of our services. We also work with third-party providers to enrich our understanding. These partners ranging from marketing agencies to data analysis services may share aggregated or complementary information.

Aggregated Insights and Legal Data Compliance

We may collect and utilize non-personally identifiable information, also known as Aggregated Data, for purposes such as performance tracking, feature refinement, and analytics. This type of data, although it may originate from Personal Information, does not identify any individual user and is treated as anonymized. For example, your interactions with specific website features might be combined with data from other users to evaluate collective usage trends and improve system functionality.

Gathering and Use of Personal Information

We collect Personal Information through several channels, which include:

  • Automated Tracking Methods: When you browse our site, certain data may be gathered automatically. This includes Technical and Usage Information such as your IP address, device details, browser type, and site interaction patterns. These are collected using cookies, server logs, and similar tracking tools.
  • External Sources and Service Providers: We might obtain Technical and Usage Data from third parties, including data analytics firms. Clients who have shared data with us may also be supplemented by relevant Business Information collected from reliable third-party databases. Moreover, we may collect Business and Contact Information related to individuals who do not currently use our services.
  • Processing Information on Behalf of Clients: Sometimes, we are contracted by clients to process Personal Data on their behalf. In these instances, we operate under the direction of the client and manage the data accordingly. We do not directly interact with or maintain control over the individuals whose information is processed in this context.

How We Use Your Personal Information

We process your personal information for a variety of purposes to maintain a seamless, secure, and personalized user experience:

  • Service Delivery: To make our platform function properly, it’s necessary to collect and process your personal data. In certain cases, we also share it with trusted third-party partners to enable the delivery of essential service components.
  • Customer Support and Feedback: Your data is essential when you contact us for support, send inquiries, or provide feedback. It allows us to follow up effectively, resolve issues, and ensure that your experience with our services remains positive and uninterrupted.
  • Compliance and Governance: We use personal data to ensure compliance with legal obligations, enforce our policies, and monitor inappropriate use of the platform. This ensures a responsible environment where users and stakeholders are protected.
  • Safety Measures: Safeguarding our users is a top priority. We process your data to prevent malicious activity, conduct security checks, and verify identities. These measures help protect both you and our systems from potential threats.
  • Personalized Experience: To deliver a more tailored experience, your data enables personalization and interaction with third-party tools and services. Visit our Cookie Policy to understand more about how data tracking contributes to this customization.

Sharing Information with Third Parties and Legal Compliance

Your personal data might be shared with trusted third parties for legitimate reasons, including helping connect you with potential job opportunities or enabling service providers and business partners to support operations. These third parties are each responsible for how they handle and secure your information in line with their respective privacy policies.

Additionally, we may need to release your information in response to legal obligations. This can involve compliance with laws, court directives, or formal government inquiries. Disclosures may also occur to enforce terms, protect users, or address illegal conduct. Should the organization undergo structural changes like a merger, acquisition, or asset sale, your information may be included in such business transitions in accordance with applicable data protection laws and agreements.

Your Data Rights and Third-Party Link Disclaimer

Based on applicable regional privacy laws, you may have certain rights regarding your personal information. These can include requesting access to your data, updating inaccuracies, removing stored information, or limiting how it is used. Please note that these rights are subject to specific legal exceptions and requirements. If you would like to exercise any of these rights, contact us at contact@firstmedcrew.com. We are committed to handling your requests in compliance with the relevant privacy laws and timelines.

Accessing External Links

Our site may feature links to third-party websites or services that are outside of our management. These external platforms follow their own privacy policies, which may differ from ours. While we strive to link only to reputable sources, we cannot take responsibility for how third-party websites collect or handle personal data. We recommend reviewing the privacy statements of those websites before you interact with them to ensure your information is handled appropriately.

Data Protection and Retention Practices

We take extensive steps to safeguard your personal data through a combination of organizational guidelines, technological safeguards, and physical security controls. These layers of protection are aimed at deterring unauthorized access, alteration, or deletion of your information. However, no data storage or transmission system is completely fail-proof, and we cannot promise absolute security. Your information is retained for as long as necessary to deliver our services, meet legal and regulatory requirements, resolve disputes, and enforce our policies and agreements. Even after your active usage ends, certain data may remain in backup archives or cached formats for a limited duration, supporting our operational continuity and compliance efforts.

Policy Updates and Revisions

As our services advance, legal standards change, or new technologies emerge, we may update this Privacy Policy to reflect those developments. When we do, the revised policy will be published on our website or relevant platforms. We encourage users to review the policy periodically to stay informed about how their data is managed, what rights they retain, and any adjustments in our privacy practices. Your continued use of our services after any updates implies that you accept the revised terms.

In cases where policy changes are significant, we may issue prominent notices or, where legally mandated, seek your explicit consent. Your awareness and agreement are essential as we continue to improve our data practices and ensure responsible data handling.

Understanding Your CCPA Rights

Under the California Consumer Privacy Act (CCPA), you have specific rights when it comes to your personal data. These include the right to know what information we collect, the ability to request deletion of your data, and the option to opt out of any data sales. If you'd like to access, remove, or control how your personal data is used, we are here to support you throughout the process. Simply email us at contact@firstmedcrew.com with your request, and we’ll act promptly to address your concerns. Your privacy matters to us, and we take compliance with California privacy regulations seriously.